Delivery Charges
Deliver within 3-5 working days: From $8 - $13
Deliver in 2 working days: From $20
Next day delivery: From $30
Deliver within 3 hours: $30 (applies to RUSH jobs only)
For bulk order, delivery charges may vary
Delivery Timeslots
Deliver within 3-5 working days: 9:00AM - 10:00PM (Mon - Sat)
Deliver in 2 working days: 10:00AM - 12:00PM
Deliver in 2 working days: 3:00PM - 5:00PM
Deliver in the next working day: 3:00PM - 5:00PM
Deliver in 3 hours (RUSH orders only)
The cutoff time for RUSH deliveries is 3pm from Monday to Friday.
We do not deliver on Saturday, Sunday and Public Holidays.
RUSH delivery orders made after 3pm will be processed the next working day to be delivered between 10am to 12pm.
*Select your preferred delivery timeslots at the checkout page. Do note that different charges apply accordingly.
Multiple addresses
We are able to deliver to multiple addresses. You can check the "Ship items to separate addresses" option at the checkout page and enter the respective addresses.
Multiple orders
Kindly consolidate all the products under one order to avoid paying for multiple delivery fees. Combination of orders is not allowed and paid delivery fees for multiple orders will not be refunded.
Scheduling Re-delivery
It is in our best interest to meet customer delivery requirements as prompt as possible. Our team notifies customers one (1) to two (2) days in advance before scheduling deliveries to avoid failure of delivery. Customers may opt to reschedule delivery if they are unable to receive their orders by notifying us at least one (1) day prior to delivery date.
In cases where no one is present to receive the delivery on the agreed schedule, you may choose to reschedule the delivery with an additional cost of $30. This applies to failure of delivery due to wrong address as well.
Additional Surcharges
Extra surcharges will apply for any parking fees, delivery clearances, more than 1 hour of waiting time and/or delivery to upper floors via stairs.
Overseas Shipping
For overseas orders (outside of Singapore), kindly drop us an email of your orders to info@printbyphone.com.
Self-Collection
At the checkout page, select "Self-Collection" under "Shipping Options". If you opted for self-collection, a message will be sent to you once your order is ready.
Kindly collect your order at:
22 Yio Chu Kang Road #01-19, Highland Centre; Singapore 545535.
Self-collection orders will be kept for 30 days from the delivery of the pick-up notification email. If the order has not been collected
after 30 days, it will be disposed off.
Important Notice
Unless you choose Self Collection for digital orders, you need to select one of the delivery options presented to you on the Site. When choosing a delivery option, please remember that the estimated delivery transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up.
Delivery transit times vary, and Botak Sign assumes no responsibility for delays caused by delivering carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. Botak Sign ’s responsibility is limited to preparing your printing order and delivering it to third-party services for delivery. Botak Sign is not liable for damages which occur during delivery.
We cannot deliver to P.O. Boxes and our deliveryman will not conduct any demonstration or installation upon delivery of products (Please contact our Customer Service for instruction or demonstration). In the unfortunate event that we need to reschedule the delivery, we shall inform our valued customers without delay.