How do I upload my file on your website?
Click HERE to see the video.
What is the artwork standard to upload my file?
Click HERE for more information.
I am unable to upload my file to your online order. What should I do?
Firstly, please check your file size. File size exceed 50MB CANNOT be uploaded. If file size DOES NOT exceed, please save the file in PDF or EPS format.
Uploaded my image but it says 'IMAGE QUALITY TOO LOW'. What can I do?
Check and upload a higher resolution file at 150dpi in actual size . If image quality is too low, it may affect both the quality and the resolution of the actual printed product.
I have trouble uploading the file or my file size exceeds 50MB. Can I send you a link instead?
Yes. Kindly send us your Wetransfer/Dropbox link to the 'Additional Instruction' box area.
When I upload my design, will the green lines be printed out as well?
No, it is just a guideline to indicate where the trimming of the product will be held. It is important to upload your files within the green line as images outside the line will be trimmed off during the printing and cutting process.