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Bleed and Crop Marks

Bleed is a margin that allows the printer to run printing all the way to the edge instead of leaving a white margin. It is the area that will be trimmed after printing. Do allow for a 2mm bleed in your artwork to ensure that the printing process will be printed correctly.

When using PrintByPhone, note that the area within the green dotted line reflects the safe area. Kindly ensure that all important components of your artwork are within the safe area.

In this case,
Printed artwork size: 90mm x 54mm
Uploaded artwork size: 94mm x 58mm

When saving your file,DO NOT save with printer marks such as crop marks and colour codes as the artwork will not be printed correctly.

Instead, upload your files without the printer marks and crop/rotate accordingly using our website's file editor.


CMYK vs RGB

The two major color systems used in design are RGB and CMYK. Using the right color systems will ensure that the colors of your artwork will print as intended.

To put it simply,
RGB = Red, Green, Blue. Used for designs displayed on screens. (Smartphones, computers, tablets, etc.)
CMYK = Cyan, Magenta, Yellow, and Key(Black). Used for designs displayed in print. (Magazines, posters, flyers, etc.)

Before submitting your artwork onto PrintByPhone, do ensure that your artwork is in CMYK format instead of RGB format. Artwork uploaded in RGB format may result in incorrect or dull colors when printed. If your artwork is created in RGB color format, kindly convert the file into CMYK format before uploading it onto PrintByPhone.


Outlining Fonts

When sending us working files in Adobe Illustrator (AI) or Adobe Photoshop (PS) , it is important to ensure that your fonts are outlined so that there are no missing fonts or wrong fonts in your final printed products. Do refer to the guide below on how you can outline your fonts.

For Illustrator, select the text that you would like to outline, go to "Type" and then "Create Outlines".
Windows Users: "Ctrl + Shift + O"
Mac Users: "Cmd + Shift + O"


For Photoshop files, right-click the text layer and select "Convert to Shape".

Embedding Images

When sending your working files, it is also important to embed your images to ensure that there are no missing images from your artwork.

Rather than linking to a file that you’ve placed in a document, you can embed (or store) the file within the document. When you embed a file, you break the link to the original. Without the link, the Links panel doesn’t alert you when the original has changed, and you cannot update the file automatically.

Keep in mind that embedding a file, rather than linking to the original, increases the document file size.

  1. Select a file in the Links panel, and choose Embed Image from the panel menu.
  2. Select the linked artwork in the illustration window. In the Control panel, click the Embed button.

 


Can I use your website to crop my artwork?

Yes, you can crop the image based on the proportional size of the print size when you upload your image. However, kindly ensure that your artwork remains within the safe area as indicated by the green dotted line. (Refer to "Bleed & Crop Marks" for more information.)


Can I edit my file on your website?

Our website allows minor editing such as cropping or rotating. However, do note that the file must remain in proportion to the item that you are ordering.


Is it possible to re-size the file?

Resizing is possible. However, please ensure that your file remains proportionate and that the quality of your artwork remains in high resolution so that your printing turns out as intended.


How do I upload my file onto your website?


I am unable to upload my file to your online order. What should I do?

Please check your file size and file type. File sizes exceeding 50MB CANNOT be uploaded. If the file size does not exceed 50MB, please save the file in PDF or EPS format.


After uploading my image, there is a message says 'IMAGE QUALITY TOO LOW'. What can I do?

Kindly check and upload a file of higher resolution at least 150dpi in actual size. If image quality is too low, it may affect both the quality and the resolution of the actual printed product.


My file size exceeds 50MB. How should I send the file to you?

Kindly input your Wetransfer/Dropbox link in the 'Additional Instructions' box area.


When I upload my design, will the green lines be printed out as well?

No, it is just a guideline to indicate where product will be trimmed. It is important to upload your files within the green line as the excess outside the line will be trimmed off during the printing and cutting process.


How to upload file from mobile Whatsapp?

Ensure your files are in the compatible format - JPG / PDF / AI / PNG / TIFF / EPS.

Step-by-step guide to upload file from whatsapp to Print By Phone website (Apple users)

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Step-by-step guide to upload file from whatsapp to Print By Phone website (Android users)

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How to upload file from mobile Email?

Ensure your files are in the compatible format - JPG / PDF / AI / PNG / TIFF / EPS.

Step-by-step guide to upload file from email to Print By Phone website (Apple users)

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Step-by-step guide to upload file from email to Print By Phone website (Android users)

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